Placing an Order With Elkay Products
Order Online
Simply browse our product pages and place an order via our secure ordering system.
Order by Mail
Download our order form, print out, and complete. If you use your own form, be sure to indicate all item numbers, quantities, sizes and appropriate specifications. All orders should include an authorizing signature, phone number and shipping address.
Order by Phone
Use our Toll Free Number: 1-800-631-7351. Call us on this number from any of the 50 United States, Canada, Puerto Rico, and Virgin Islands.
Our normal business hours are 8:30am to 4:00pm, Monday to Friday, Eastern Standard Time. After hours, on weekends and holidays, use our Toll Free telephone number on our answering machine. Please leave your message, name and telephone number, and a salesperson will return your call on the next business day.
Order by Email
Easily order by email 24 hours per day, seven days per week at our email address: elkayprod@aol.com
Order by FAX
Use our FAX number (973) 912-0418 available 24 hours per day, seven days per week for placing orders or inquires.
Order for Pickup
Visit our warehouse at 35 Brown Avenue in Springfield, NJ for fast pick-ups and savings in freight cost. Modern dock loading and plenty of on-premise parking speed you on your way. Please call in advance to make sure the product or products you want are in stock.
Service You've Come to Expect
The staff at Elkay works diligently to ensure products of the highest quality. Customers continue to rave about the long working life of our merchandise. We are aware that similar products can be found on the market, some at a lesser price. We take pride that Elkay furnishes items of the highest caliber that will serve you well. In the end, this philosophy will save you both time and money.
We want to talk to you and we are genuinely interested in ways in which we can expediently help your business. Call us at (800) 631-7351 or send an email to cservice@elkayprod.com. We promise a prompt reply. In the rare case you have a problem with a product or shipping, we are here to speak with you. Elkay is not a “shop and forget” operation. Our aim is to have your continued support by continuing to support our customers.
Our shipping staff looks for the most inexpensive ways in which to send products by establishing low rates with carriers. We aim to deliver your purchases expediently, efficiently and economically. We put in the extra work so you can be assured that you are receiving the best rates every time you order.
Elkay Products is a family run business. We have been in business for over 90 years. Our mission is to maintain excellence and integrity. Our depth of experience has taught us customer satisfaction is our greatest asset.