Elkay Products Shipping Department
Important Note Regarding Shipment of Orders
FOB Springfield, NJ or shipping point. If the shipment can go by Fed Ex, we will automatically add the charges to the invoice unless advised differently. On truck shipments, we normally ship prepaid and add the charges to the invoice unless advised to use a specific trucker.
Our Experienced Shipping Department
We will rush your order via the nation’s finest truck, air freight and overseas shipping systems. Fed Ex serves all 50 United States from Springfield, NJ. Our centrally-located facilities are just off major highway Route 22 West in Springfield, New Jersey, just minutes from New York City.
Lowest Shipping Costs, Fast Service to Your Door, Greater Package Protection
You can expect fast, low-cost delivery via Fed Ex if you are located anywhere in the 50 United States. Fed Ex trucks visit Elkay regularly to pick up and speed orders to you. Delivery is made directly to your premises or wherever you designate. Someone must be available to accept a Fed Ex delivery because they require a signature. If delivery cannot be completed on the first call, a second and third attempt will be made. Remember, Fed Ex serves small towns and villages plus thousands of crossroads and other out of the way places, not just big cities.
And…
Because we rush your orders via low-rate Fed Ex, or through Elkay’s contracted common carriers, we ship your supplies and equipment at the LOWEST COSTS TO YOU.
Service You've Come to Expect
The staff at Elkay works diligently to ensure products of the highest quality. Customers continue to rave about the long working life of our merchandise. We are aware that similar products can be found on the market, some at a lesser price. We take pride that Elkay furnishes items of the highest caliber that will serve you well. In the end, this philosophy will save you both time and money.
We want to talk to you and we are genuinely interested in ways in which we can expediently help your business. Call us at (800) 631-7351 or send an email to cservice@elkayprod.com. We promise a prompt reply. In the rare case you have a problem with a product or shipping, we are here to speak with you. Elkay is not a “shop and forget” operation. Our aim is to have your continued support by continuing to support our customers.
Our shipping staff looks for the most inexpensive ways in which to send products by establishing low rates with carriers. We aim to deliver your purchases expediently, efficiently and economically. We put in the extra work so you can be assured that you are receiving the best rates every time you order.
Elkay Products is a family run business. We have been in business for over 90 years. Our mission is to maintain excellence and integrity. Our depth of experience has taught us customer satisfaction is our greatest asset.